Our core values are the cornerstone of relationships we build with our customers, suppliers, business associates, stakeholders and the communities in which we do business.
Passion for Growth
- Be proud of our leadership position & communicate to all, internally & externally the values we believe in
- We do what we say & finish what we start demonstrating enthusiasm to achieve phenomenal growth.
- Take ownership, be inspired by new challenges and have a bias for action
- MAKE IT HAPPEN
- Take Risks
Customer is King
- The consumer is the heart & soul of our business. We obsessively search for new ideas by focusing on what they feel, want & need
- We will ensure superior quality by by being self critical & focusing on attention to detail.
- Every individual is empowered to stop poor quality reaching our consumers & customers.
- Losing a consumer is to strengthen our competitor.
- Focus on OUT OF BOX creativity.
Be Enterprising
- Be focused on delivery & demonstrate brilliant teamwork.
- We are firm believers of empowerment & risk taking. Be a part of finding solutions rather than highlighting issues.
- Simplify your areas of responsibility. Stick to the fundamentals. Don’t be shy in speaking your mind
- Ensure QULAITY in your area of responsibility. You are empowered to stop poor quality.
- Demonstrate a SENSE OF URGENCY in your area of responsibility & walk the talk.
- Be open to change
- We will all become good listeners
External Focus
- BE aware of what the competitors are doing right. Keep a track of changing trends & changing environment.
- Develop a research based approach to decision making
- Demonstrate professionalism by treating each other & your external contacts with respect regardless of their grade or job titles.
- We are all ambassadors of TELECARD & we should always take pride speaking positively about our company. Our personal image is an indication of what we are.
Customer Intimacy
- Trade is King, followed by perceptions, Market shares & other methods of channel evaluation, we will energize ourselves in understanding these dynamics
- Key Account management, Personal selling & PR skills need to be practiced to attain phenomenal growth.
- Develop & keep improving consumer & customer insights
- Develop & improve our understanding of consumer & customer needs.
- We will focus & work on improving our skill set required to engage our customers.
Winning Team
- We are an equal opportunity employer & respect individual differences regardless of gender, ethnic or social background.
- We must all demonstrate a “CAN DO” approach.
- RESPECT, SHARE & CARE
- Develop analytical skills
- We firmly believe in developing & training our people so we are known as the best of the best in the trade
- We will self evaluate our core strengths & weaknesses work towards improving our weaknesses.
- Become a good listener
- Become more execution oriented & celebrate small successes.
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